Services

We guarantee a satisfactory rate of recovery while maintaining your public image.

As a full-service debt collection company, our purpose is to recover funds and ultimately save you time and money.

Our ethical approach allows us to resolve conflicts and recover funds, resulting in the best possible solution for all parties.

We will conduct a process of locating an individual’s whereabouts for the purpose of securing payment.

Our 17-step system ensures respect, honesty and effectiveness.

Providing Leadership — Reviewing vision, mission, goals and expectations to ensure leadership within the company.
Creating a System — Writing policies, procedures and work instructions to create consistency and provide a baseline for improvement.
Defining Clients’ Needs — Determining the company’s ability to meet clients’ needs and expectations before they place an account.
Controlling Internal Data — Maintaining both electronic and paper formats of policies, procedures, work instructions, etc., and keeping all information concise, up to date and accessible.
Purchasing — Managing the purchasing of major products and services to ensure vendors meet the needs of your company and client.
Controlling Client Data — Securing and controlling all data to protect privacy and prevent fraud.
Tracking Data — Understanding company information and where it belongs to avoid errors.
Creating Consistent Performance — Maintaining procedures for consistent performance to provide clients with confidence.
Reviewing Processes — Testing, reviewing and verifying planned work processes to ensure consistency and improve processes as necessary.

Making Sure the System Works — Verifying that company processes occur in sequence to ensure cross-departmental processes work properly.
Identifying Mistakes and Problems — Identifying and recording errors to prevent further damage and improve service.
Continuously Improving — Correcting and preventing problems by finding a better, faster or more reliable way to accomplish work.
Planning for Disaster — Disaster planning and delivery of information to protect client-provided data and integrity of service.
Securing Data — Disaster planning and delivery of information to protect client-provided data and integrity of service.
System Auditing — Ensuring procedures and policies are followed by inspecting all departments on a regular basis.
Training — Continuously training all staff to ensure employees do their jobs effectively and avoid mistakes.
Measuring Results — Measuring results internally and externally to confirm processes are performing well and to provide targets for improvement.

We collect in an ethical manner, treating our consumers with respect at all times.